Getting to know your home

Distribution boards and safety switches including the main power switch are typically found in the kitchen overhead cupboard beside the rangehood.

Each home is fitted with a safety switch. In the event of a power outage, please review your safety switch, to make sure that it is in the correct position.

Turn exhaust fan on and open windows when the clothes dryer is in operation to reduce condensation. There are exhaust fans in the bathroom, laundry and on the rangehood in the kitchen.

The video intercom has an access control security system for visitor access into the lobby, lifts, and carpark. For full instructions, please refer to the manufacturer's manual.

Television services are provided through a Master Antenna Television (MATV) system, which delivers free-to-air channels via a central antenna. You’ll find the TV outlet, also known as the MATV wall plate, located in the living area or bedroom. Simply connect your TV to the outlet using a coaxial cable to receive a clear signal for all free-to-air channels. If you experience any issues with reception, please ensure your TV is tuned properly and check that the cable is securely connected.

Can I mount my TV on the wall?

Yes, your apartment has been designed to support wall-mounted TVs. A wall reinforcement, commonly referred to as a "TV noggin," has been installed for this purpose. This reinforcement is a 1200mm-wide plywood panel, positioned between 1,000mm and 1,800mm above the floor. The noggin provides additional support behind the wall, making it ideal for securely mounting your TV.

Before installation, make sure to align your TV bracket with the noggin area to ensure proper support. If needed, refer to the image below for guidance on placement and recommended viewing angles:

Disclaimer: We advise the installation is done by a professional.

A centralised hot water system is shared by all residents across the building. Tempering valves are located in the ceiling space above the laundry. Temperatures are set by the Builder during commissioning in accordance with Australian Standards. All water meters are located in the cupboard in the hallway marked as ‘Water’. In the event of a plumbing issue (i.e. leak) please contact the Building Manager, or a qualified plumber in an emergency.

If you need to turn off the water supply to your apartment, always contact the Building Manager (unless there is an emergency). The isolation valves are located in the cupboards in the common hallway on each level marked as `Water'.

Statistics reveal that almost half of all home fires are started in the kitchen and 43% of all fire fatalities occur in winter. The key to reducing the risk of fire occurring in your home and to survive a house fire is to be prepared. The NSW Fire Service has created a webpage about home fire safety as a means of educating the community about fire safety in your home. Visit http://www.fire.nsw.gov.au/page?id+879 for more information.

Each home is fitted with hard wired smoke detectors to meet the current codes. The detectors each contain a battery backup in case of power failure. Batteries are replaceable and are required to be changed when not operating. It is recommended to replace batteries annually.

Garbage Chutes

• All residents are required to dispose of general garbage/waste and recycling in the chutes. Please follow instructions on the door of the chute.
• Garbage chutes are located in the corridor on each level. The garbage chute can be used for general waste and recycling.

Bulky Waste & Large Recycling

• Bulky waste and large recycling bins are located in the rooms on the Ground Floor carparking level, to the eastern side opposite the carpark entry. A separate room is allocated for bulky waste/recycling and organic waste that cannot be disposed via the main garbage chutes.

Important notes

• Please ensure to dispose small bags only in the garbage chutes. If you block the chute, you may be charged the call out fee to unblock the passage.
• Do not put boxes into the chute. To dispose boxes, please take them to the respective room in the Ground Floor carparking level and break them up.

Wall controls

Your apartment has either 1) a singular wall control panel with a separate switch for zones (living and bedrooms) or 2) separate wall controls in each zone. Refer to the manufacturer’s manual for full instructions.

Model Controller

There are 43 apartments that have the multi-zone model controller - these are listed in the table below. User Guide can be downloaded here.

All other apartments have the single zone controller. - LG Owner’s & Installation Manual can be downloaded here.

Tundish locations for A/C Units

Tundishes (used to drain the condensed water from the air) are typically located in the laundry under the sink. Ensure tundishes are checked regularly to ensure proper operation.

Mailboxes are located on the Ground Floor of each lobby, being each of the respective entries / lift cores below. Mailboxes located externally unless noted otherwise:

• 35 Quayside Avenue (Main entry to Building Manager, Switch room and Substation). Mailbox is located inside the lobby, behind the security doors.
• 58 The Promontory Drive
• 60 The Promontory Drive
• 62 The Promontory Drive
• 64 The Promontory Drive
• 45 Quayside Avenue. Mailbox is located inside the lobby, behind the security doors.

• Storage cages are located on all basement levels and in most instances are located within the proximity to the resident’s car space or lift. In some instances, this is not possible to the design and size constraints. Residents are expected to supply their own padlock to lock the storage cage and keep their possessions safe.
• At the back of some storage cages, generally where located against the perimeter wall, there is a hob / spoon drain / gutter. This is designed to catch any water that can potentially seep through basement walls over time. The hob will prevent water from entering the cage. As a precaution, we recommend that all items are kept off the ground.
• Some storage cages are in areas that may require access by building management / maintenance from time to time. Prior notification will be given if access is required. Prior notification may not be provided where residents are breaching building safety requirements. Should you have any questions relating to the correct use of storage cages please contact Building Management.
• Storage cages located adjacent basement lift lobbies or in highly visible areas have been fitted with privacy mesh. Should you wish to add privacy mesh, note that this would be at your own cost. Please contact Building Management to discuss as approval from Strata may be required.
• Important Notes:
  • Keep all items off the ground
  • Do not store anything on top of the storage cage.
  • Do not have any material poking out the sides or tops of storage cages. This may impact building services or be a safety issue for residents.
  • Do not store valuables in storage cages
  • Do not store items that may be impacted by moisture or humidity
  • Secure with a padlock

The smart lock system is ‘evolo smart’ by Dormakaba which uses the c-lever pro smart lock. This offers secure, contactless entry via Bluetooth or RFID using the fob provided.

See below link to the evolo smart & mobile access, Instruction Guide for residents.

Instruction Guide

How do I use the EVlink Pro AC EV Charger?

The 7kW EVlink Pro AC EV Charger is designed for convenient and efficient electric vehicle charging. To get started, follow these steps for setup and operation:

1. Download the App: Control and monitor your charging station remotely using the eSetup mobile app. Download it from the Apple Store or Google Play.
2. Start Charging:
   • Plug in your vehicle using the provided Type 2 connector.
   • Charging will automatically start, and you can monitor the status through the app.
3. Stopping Charging:
   • To stop the charging process at any time, use the mobile app. If you do not want to charge your vehicle to 100%, simply pause or stop the session via the app before it reaches full capacity.
4. Billing and Rates:
   • Billing for electricity usage is managed by the Schneider Load Management System. Rates per kWh vary based on the building’s energy provider, so please check with them for the specific rate details. Billing is expected to be issued monthly by Building/Strata Management. For further inquiries, please contact the Building Manager.
5. Load Management:
   • The EVlink Pro AC Charger uses Dynamic Load Management to ensure that charging does not exceed the building’s electrical capacity. It automatically adjusts the charging speed based on available power and other active devices.

For more detailed information on operating the EVlink Pro AC EV Charger, including setup and troubleshooting, refer to the full product guide here or watch the here or watch the instructional videos.

How do I install a new EV charger after settlement?

To install a new EV charger post-settlement, please follow these steps:

1. Contact the Building Manager: Reach out to Daniel Gilbert at Daniel.Gilbert@frasersproperty.com.au to initiate the approval process.
2. Quote Requirements: Ensure the quote includes:
   • All field cabling from the EV Distribution Board (DB) to your designated car space, including both electrical cabling and data cabling to integrate with the Schneider Load Management System.
   • Only Schneider-compatible EV chargers can be considered for installation.
   • Provision for any required posts or mounting brackets.
3. Approval Process: No work can proceed without the express permission of both the Building Manager and the Owners’ Corporation.

Following these steps will ensure that the installation process complies with building standards and integrates seamlessly with the existing infrastructure.