Caring for your home

You can add years to the life of your carpet with regular care. To assist in maintaining your carpet’s good appearance and lifespan it is recommended that a regular maintenance program be implemented and maintained. Always act quickly to mop up spills. Do not rub or scrub your carpet as this action can cause pile distortion. Rinse stains with cold or luke-warm water only, then blot dry with an absorbent material such as paper towelling or use a cold air fan to complete drying.

Following are the basic steps of an adequate maintenance program:

Regular Vacuuming - Vacuuming should be carried out once or twice a week or even every day for high traffic areas. Regular vacuuming will remove soil and dirt particles before they become embedded into the pile of your carpet. Frequent vacuuming is a wool carpet’s best friend, you cannot over vacuum.

Floating floor and laminate click systems are not structurally attached to the slab and as the name suggests floats on top of the substrate and subject to movement due to fluctuations in temperature or general movement and deflection of the structure. As such a minor gap may be noticed under the skirting which may vary throughout the apartment to allow for flooring movement and deflection.

Information on the care and maintenance of your tiling can be found at the manufacturer's website below.

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Efflorescence relating to Tiling:

Efflorescence is the formation of insoluble salts that appear as white coloured staining on tiles, concrete, brickwork and stone which generally forms naturally through exposure to weather. By maintenance, efflorescence can be removed by brushing with a stiff bristled brush, followed by the application of a mild (5%) solution of white vinegar in water. The affected area should then be wiped down with a damp cloth and allowed to dry thoroughly. More severe cases can be treated with an appropriate efflorescence cleaner however it is recommended to ensure compatibility with the treated surface and to test the solution in an inconspicuous area before full application.

Information on the care and maintenance of your benchtops can be found at the manufacturer's website below.

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Information on the care and maintenance of your sinks and tapware can be found in the attached document.

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It is recommended that the glass be cleaned at least weekly. Using a mix of 1 part methylated spirit to 4 parts of water, simply wipe over the surface with a cloth and then polish the surface dry with a lint free cloth. The use of proprietary glass cleaners is not recommended. Shower screen hinges should be cleaned using soap and warm water. Wash hinges and rinse with water. Hinges should be checked once a year to make sure that screws are tight. Never use harsh detergents, bleaches, scourers or any other abrasive cleaner.

Powder coated surfaces need regular cleaning to preserve their appearance. It is recommended that this be carried out every three (3) months. To wash the powder coated surfaces, use a solution of warm water and very mild detergent solution and:

• 1. Gently remove any loose deposits with a sponge;
• 2. Using a soft (non-abrasive) brush or cloth and a gentle household detergent solution remove dust, salt and other deposits;
• 3. Rinse off with clean water; and
• 4. Do not use steel wool, scrapers, scouring liquids or powders to remove any deposits as these will damage the coating surface. Do not use strong solvents such as thinners or solutions, abrasive cleaners or cutting compounds. To remove stubborn stains, white spirits may be used after a small area is tested to ensure that no colour change or damage will be caused.

In order to preserve the visual and aesthetic clarity, glass must be properly cleaned as part of routine maintenance. It is recommended that the cleaning as outlined below is undertaken every week for the glazing only. Care should be taken when cleaning glass surfaces to ensure that no permanent damage is done to the product.

Clean glass when it is cool to the touch, not in direct sunlight. Drench the glass with clean water to loosen any residues present – please note when cleaning the glazing within the apartment space that the effect of water on surrounding surfaces (such as carpet) is kept in mind and that controlled water spraying tools (bottle with trigger spray) is used. Spray the cleaning solution onto the glass surface (the recommended cleaning solutions for this product are listed below).

Using a squeegee or a lint free cloth, immediately remove the cleaning solution. All water and cleaning solution must be removed from the glass and window frames as well as any sealant or gaskets present. If there is any residue, these surfaces may deteriorate as a direct consequence of the poor cleaning process.

Clear 'Windex Glass and Surface', which can be purchased from a local supermarket is recommended.

Do not use the blue colored Windex product or any abrasive cleaning products, as these will damage the glass.

Painted surfaces should be inspected on a three (3) monthly basis and any surface marks or dust should be removed by:

• Using a soft cloth or feather duster, brush Iightly to remove dust. Avoid excessive rubbing.
• Using a mild detergent in warm water on a soft cloth rub in a gentle circular motion to remove any stains. More stubborn stains may require the use of a proprietary cleaner such as 'Spray and Wipe”. Always following the manufacturer's instructions.

Excessive rubbing or over cleaning can often lead to damage to the material. Care should be taken with painted surfaces as strong solvents or strong cleaning concentrations can cause damage. A small discreet area should always be tested first and abrasive cleaners/scourers should be avoided.

Stains are removed more effectively if they are identified and removed whilst fresh.

As there is a wide variety of stains and quite a number of recommended stain removers, to obtain the correct advice for your particular stain we recommend that you contact the paint manufacturer direct.

Once a stain remover has been selected, ensure that the area is washed down with clean water and, whilst protecting all other areas in the vicinity of the stain, remove the stain following the product manufacturer’s written instructions.

All painted walls should be recoated every five years and all painted ceilings should be recoated every seven years – we note this is to be carried out at the owner’s expense and is not the responsibility of the developer/builder.