Caring for your home

Information on the care and maintenance of your carpet can be found at the manufacturer's website below.

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Information on the care and maintenance of your timber floor can be found at the manufacturer's website below.

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There is one type of ceramic ‘Glazed’ tile installed At MAC Residences, they are used on bathroom walls, counter-tops and floors. Tile grout is the material used to fill the spaces between tiles. It gives the installation its finished look.

Whatever cleaning method is chosen, remember the three golden rules:

1. Try a small inconspicuous area first
2. Rinse off well with clean water afterwards
3. Avoid high concentration of cleaning products for prolonged periods of time

Routine care for tiles

Glazed-tile walls will easily keep their look with simple routine care:

• Using a non-abrasive cleaner or neutral detergent, wipe regularly with a damp cloth or sponge.
• For glazed-tile floors, vacuum regularly to remove dirt and gritty particles. Follow with a mop or sponge dampened with an approved household cleaner.
• Tiled surfaces in your bathroom (tub, shower, vanity tops, etc.) may require a more thorough routine cleaning because of a build-up of soap scum, body oil or hard-water stains. Use the usual clean, damp cloth or sponge with an all-purpose cleaner.

Repairing damaged or loose tiles

A damaged, broken tile, loose or missing grout should be removed and replaced by a qualified tiler only.

Tile grout

Grout may encounter challenges for cleaning products due to it's susceptible nature to staining agents. It should be cleaned immediately if subjected to these substances. The table below lists some typical causes of stains as well as the recommended method of removal for each.

Type:	Recommended remedy
Grease and fats:	Soda and water or commercial spot lifter
Inks and coloured dyes:	Household bleach
Mercurochrome:	Ammonia
Blood:	Hydrogen peroxide or household bleach
Coffee, tea, food, fruit, juices, lipstick:	Neutral cleaner in hot water, followed by hydrogen peroxide or household bleach




For further information visit the manufacturer's website below:

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PREMIUM FINISH

How do I care for and maintain natural stone surfaces in my apartment?

Basic Care: Clean natural stones like marble, granite, limestone, and travertine with a soft cloth and fresh warm water. Periodically, use a mild, neutral detergent to remove ingrained residue.

Food Preparation Areas: Use a non-toxic, penetrating sealer on natural stone in food prep areas. Sealing makes the stone more stain-resistant but not stain-proof. Avoid direct contact with hot surfaces to prevent:

• Thermal Shock: Sudden temperature changes can cause cracks.
• Water Marks: Hot items can leave dark stains if moisture seeps in.
• Etching: Acidic liquids can leave dull spots on delicate stones like marble.

Bath & Wet Areas: Minimize soap scum in bathrooms by using a squeegee after each use. Use a non-acidic cleaner or an ammonia solution (½ cup ammonia to one gallon of water) for cleaning. Avoid overuse of ammonia as it may dull the surface.

Spills: Immediately blot spills with a paper towel to prevent spreading. Use coasters under glasses, especially those containing alcohol or citrus. Always use trivets under hot items and placemats for sharp or heavy objects. Avoid sandpaper or abrasive cleaners.

Other Surfaces: Clean with a neutral cleaner or stone soap using a soft cloth. Avoid products containing lemon, vinegar, or other acids. Rinse thoroughly and dry after cleaning, changing rinse water frequently.

Vanity Tops: Vanity tops may need a penetrating sealer. A quality marble wax can minimize water spotting. Clean regularly using a neutral or stone-safe cleaner diluted 1:1 with water.

Sealing: Reseal all natural stone surfaces every 12 months using a stone-specific sealer, available from reputable hardware stores, to maintain protection and appearance.

Do’s and Don’ts:

• Do: Dust mop frequently, use mild detergents, thoroughly rinse after cleaning, and blot spills immediately. Protect surfaces with non-slip mats and trivets.
• Don’t: Use acidic cleaners, abrasive products, or mix bleach with ammonia, as this produces toxic fumes.

Regular care ensures the beauty and longevity of your natural stone surfaces.

DELUXE FINISH

How do I care for and maintain Caesarstone surfaces in my apartment?

Basic Cleaning: Caesarstone surfaces are easy to maintain. Use a soft cloth, warm water, and a mild detergent for everyday cleaning. Unlike natural stone, Caesarstone is non-porous, meaning it does not require sealing and is highly resistant to stains and bacteria.

Stubborn Stains: For tougher stains, use a non-abrasive household cleaner. Let it sit briefly on the stain before wiping clean.

Heat Resistance: Although Caesarstone is heat-resistant, it is not heat-proof. Always use trivets or heat pads under hot cookware, slow cookers, and fry pans to prevent potential damage.

Spills: Blot spills immediately, especially those containing acidic substances like lemon juice or vinegar, as prolonged exposure can damage the surface.

Avoid Harsh Chemicals: Avoid bleach, oven cleaners, and products containing strong chemicals like trichloroethane or methylene chloride, as these can permanently damage the surface.

Cutting Boards: Use a cutting board when preparing food. While Caesarstone surfaces are scratch-resistant, they are not scratch-proof.

Sealing: Caesarstone surfaces do not require sealing because they are non-porous, unlike natural stone surfaces, which need regular sealing to maintain their protection.

Do’s and Don’ts:

• Do: Clean with mild detergents, use cutting boards, and protect surfaces with trivets.
• Don’t: Use abrasive pads, strong chemicals, or place hot items directly on the surface.

Regular care following these guidelines will ensure that your Caesarstone surfaces stay beautiful for many years.

Caesarstone Australia

Information on the care and maintenance of your joinery/cupboards can be found at the manufacturer's website below.

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Information on the care and maintenance of your sinks and tapware can be found at the manufacturer's website below.

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Information on the care and maintenance of your mirrors and shower screens can be found at the manufacturer's website below.

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Information on the care and maintenance of your windows and sliding doors can be found at the manufacturer's website below.

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Information on the care and maintenance of your painted finishes can be found at the manufacturer's website below.

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Roller blinds are pre-installed in all apartments at Ancora - block-out in the bedroom and translucent in the living areas. Before altering or adding window furnishings, please review your by-laws.

Purchaser upgrade to motorised blinds

If your apartment is equipped with electrically hardwired motorised blinds, they can be operated using the remote controls provided or through the Connexoon mobile app. Each bedroom has a single-channel remote, while the living room and kitchen areas are equipped with a multi-channel remote that allows you to control individual blinds within those spaces.

Please note that each remote is programmed specifically for the blinds in its respective area:

• Bedrooms: One remote per bedroom, controlling the blind in that room.
• Living Room & Kitchen: A multi-channel remote that can control each blind individually within these areas.

Additionally, you can control all the blinds via the Connexoon mobile app, which connects to the Somfy Connexoon Access Hub provided with your apartment. For full setup instructions, please refer to the product data sheets provided.