Important contacts
Important contacts
A list of quick-find telephone numbers and emails are provided here for your convenience, outlining who to contact when certain issues or questions may arise.
Your key Frasers Property contacts
Your dedicated Customer Care Team are still here to support you after you have settled and moved in, as well as providing you with important information about caring for and maintaining your new home.
The dedicated Community Development Team work with Ed. residents to develop the events and activities program, by identifying and mobilising community talents, skills and strengths of the residents to ensure people within the community will take control of their future at Ed.Square.
Meet Belinda Hawes, your Strata Manager at Ed.Square.
Meet Doug, your building manager from Frasers Property at Ed.Square. As your first point of contact, Doug ensures smooth building operations, maintenance, and adherence to by-laws. With years of experience in facility management, trust Doug and his team to keep your building running at its best. Contact Doug for any questions or concerns, and experience exceptional care and prompt resolutions.
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Emergency contacts and helpful hotlines
Emergency
Police, Ambulance, Fire Brigade
Call: 000
Local Authorities
Liverpool Police Station
Call: (02) 9765 9499
Police Assistance Line
Call: 13 1414
www.police.nsw.gov.au
Fire Station (Ingleburn)
Call: (02) 9597 4130
Fire Station (Horningsea Park)
Call: (02) 9608 0574
Crime Stoppers NSW
Call: 1800 333 000
NSW State Emergency Services
Call: 132 500
Assistance Lines
Liverpool City Council
Call: 1300 362 170
Sydney Water
Call: 13 20 90
Opticomm
Call: 1300 137 800
Medical
Liverpool Hospital
Call: (02) 8738 3000
Poisons Information Centre
Call: 13 11 26
Life Line
Call: 13 11 14
Nurse on Call
Call: 1300 60 60 24
Helpful Hotlines
Kids Help Line
Call: 1800 55 1800
Life Line
Call: 13 11 14
RSCPA NSW
Call: (02) 9770 7555
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Building and property contacts
Brian Halpin, Customer Care Coordinator
Frasers Property Customer Care
13 86 88
customercarensw@frasersproperty.com.au
Please contact your Property Manager
Lina Dawood, Senior Property Manager
Frasers Property Management
02 9767 2137
Lina.Dawood@frasersproperty.com.au
Need to log a defect? Owners can download the myFrasersProperty App
If you've purchased your property through us, you can download the myFrasersProperty App to log defects and get detailed status updates on every request.
If you're a tenant and need to log a defect, please contact your property manager.
Get the most out of the app with our tutorials below
myFrasersProperty
How to create your account
myFrasersProperty
How to manage your app settings
myFrasersProperty
How to access your property documents
myFrasersProperty
How to lodge a request for your property
myFrasersProperty
How to check your membership tier and rewards
myFrasersProperty
How to contact your Customer Care team
Can't find what you're looking for? Go back to the main Ed.Square Residents' Hub.