Maintenance
As the owner, you are responsible for the maintenance and upkeep of your property. The below section of this manual is a quick preview of your home’s maintenance requirements, but it is recommended you review the individual warranty for all items to ensure you are undertaking the required maintenance to maintain the warranty and longevity. To preserve the longevity of the finishes and fixtures within your home, it is important that you maintain and clean your home using the appropriate licensed tradespeople and products.
It is recommended that you undertake regular cleaning, taking particular note of the flooring and wet areas. Insufficient cleaning or the use of inappropriate cleaning materials can ruin the surface of many of the building materials, fixtures and fittings in your home. Please use due care when cleaning and refer to cleaning product specifications before use.
This information is offered as a general guide only and specific advice should always be sought from a reputable cleaner. This guidance does not preclude the use of other methods, materials or equipment; however, the user should undertake careful evaluation and make enquiries of the suitability of alternative methods, materials or equipment, before using them.
Your home comes with a twelve (12) month electrical maintenance period. This commenced from the date of practical completion. After the expiration of the twelve (12) month maintenance period, the maintenance of your electrical installation items, such as smoke alarms, power points, C-Bus, TV, and data outlets becomes the responsibility of the owner. In the event of any issues after the initial twelve (12) months of occupation please contact a qualified electrician to resolve.
If any additional electrical works are required (eg. additional power points), you must engage a qualified electrician to complete the works. It is extremely important that these additional electrical works do not compromise the fire integrity of the party walls or operation of existing electrical services.
C-Bus
Your home has been provided with a C-Bus automated control system. This system allows you to control and pre-set the operation of lights and air-conditioning as well as the master bedroom ceiling and exhaust fans from the wall mounted LCD control panels, wall mounted tablet on ground floor and the Control4 OS 3 mobile application which you can download here.
Electrical meter and switchboard
Your home is individually metered for electricity. A bulk meters is located within the electrical meter box on the southern side of the driveway bin store.
You will need to arrange an electricity connection for your new home to ensure it is active for the day you move in.
Your home has been provided with a main power isolation switch in the main meter box located on the bin store side of the driveway and sub-isolation switches for individual circuits in the switchboard in the garage.
In the event of power failure, first check your switchboard located in the garage to see if a circuit has been tripped. Secondly, check the main switchboard inside the electrical meter box to ensure that a circuit breaker has not been tripped. If a circuit breaker has been moved to the “Off” position, reset it to the “On” position.
If the power continues to trip always check to ensure there is not a faulty appliance or an overloaded circuit. We also recommend checking with your electricity provider to ensure that there is not an issue in your area. If the fault continues within the first twelve (12) months from the practical completion date, contact the Frasers Property Customer Care team.
Pendant Allowance in Dining Room
An allowance has been made for a future pendant fitting in the centre of the dining room ceiling adjacent to the kitchen. This location can be found on your electrical as constructed documentation. You can refer your electrician to these documents.
Pendant Lighting in Void Fixture Change
The hanging pendant lighting fixtures have incandescent globes as their lighting source. These will need to be replaced after a set time in accordance with the warranty information of two (2) years or potentially maintained in between. To replace this incandescent globe, it is recommended that you use a ladder that provides sufficient height to safely access the light fixture.
To replace this fixture, soft fibreglass sphere must be removed, followed by the removal of the incandescent globe. The replacement sphere must be ordered through the manufacturer – please refer to the electrical schedule supplied as part of your handover documentation. To install, please repeat the process in reverse and/or contact a qualified electrician.
Security
Your home is fitted with a security alarm system. This can be activated when you are home or when you leave. Please refer to your documentation provided which details how to arm, disarm as well preset panic keys.
Smoke Alarms
Smoke alarms have been fitted and are hardwired into the property and contain a backup 9V battery. The alarms emit a beep or chirp sound when the batteries are almost flat. The beep/chirp cannot be shut down unless the battery is replaced. It is recommended to change the battery annually.
Under no circumstances should a smoke alarm be removed from the ceiling unless changing the battery. Your smoke alarm will emit a loud alarm tone when activated by smoke, the tone will continue until the smoke source has been removed. Please be mindful that smoke alarms can be activated by profuse cigarette smoke and smoke from food / material.
To remove the battery cover from the smoke alarm, a screwdriver is required to remove a screw on the side of the smoke alarm. Once this screw is removed, the cover will then slide off, and the battery can be replaced.
Warning: Care should always be taken to not hit a smoke alarm. DO NOT under any circumstances paint over or hang items from the smoke alarm.
If you happen to see fire or smoke before the detectors are activated, always contact Emergency Services on 000.
Solar System
Your home has been provided with a 3kw solar system. Solar panels are located on the roof with the solar inverter located on the wall of your garage.
Your garage inverter allows you to view both daily and annual solar power production use and the power that is passed back to grid.
To maintain optimal production, it is recommended that you arrange for a suitably qualified person to inspect and clean your roof top solar panels three to four times a year.
Timber Floors
In some areas of your home a Pentarch Forestry blackbutt engineered floor finish has been provided.
REGULAR MAINTENANCE
Dirt and grit can lead to excess wear and scratching of a hardwood timber floor. Use dirt trapping mats at all exterior doors to minimise dirt, sand and grit that might be brought inside. Small rugs and hall runners are also helpful for collecting direct that can scratch a hardwood timber floor. Regularly sweep high traffic areas with a soft bristle broom or electrostatic mop. Fit protective pads to furniture legs to reduce risk of scuffing the floor when moved. To protect the floor surface use protective mats for furniture with castors. Barrel castors are less likely to damage a floor than ball castors.
In areas where extreme temperature changes or moisture variation are common, gaps or cupping may appear in the floor. Maintain an ambient temperature to avoid dryness that may cause gaps or moisture increases that may cause cupping.
All hardwood timber floors will fade, darken or change shade over time. Exposure to sunlight will increase this process. Rotate rugs periodically and protect the floor from direct sunlight with curtains or blinds.
High heel shoes can dent a hard floor surface. Remove shoes that have exposed heels with sharp points to avoid potential damage to a hardwood timber floor.
Pets with long nails or claws can scratch and dull the floor finish, make sure pets nails or claws are trimmed regularly and kept blunt.
One of the benefits of a hardwood timber floor is that it can be refinished if it becomes excessively scratched or dented. Pentarch Forestry recommends the use of a qualified flooring professional proficient in sanding and finishing to complete this work.
CLEANING
A hardwood timber floor will look better for longer if it is kept as clean as possible. To remove surface dirt and grit, regularly vacuum, with a soft bristle head or an electrostatic attachment, or sweep with an electrostatic mop. Keep door mats clean.
For stubborn dirt, damp-mop the floor using a well rung mop. The use of a pH neutral floor cleaner can help remove stubborn dirt (use as per manufacturer’s instructions).
Never clean a floor with common household detergents, polishes, steel wool pads, wax or similar products. These products can be too abrasive and scratch the surface, or may make a floor dangerously slippery. Some products may leave a film of silicon or wax on the timber which may hamper recoating of your floor in the future. Never use Methylated Spirits or Kerosene, as any
type of petroleum distillate will degrade the coating and irreversibly dull the floor. Only use a pH neutral floor cleaner as per manufacturer’s instructions.
Use only quality lint free floor mops and thoroughly wash new mops to remove any lint.
Wipe up spills and leaks promptly with a dry cloth or dry paper towel. For sticky substances, moisten the cloth slightly.
Pentarch Forestry uses sophisticated processing technology for all kiln dried timber and rigorous floor placement procedures to control the moisture content. Over wetting a floor when mopping or cleaning can change the moisture balance and cause a floor to expand, with some resulting in cupping. For this reason, it is important to ensure that mops and cloths are well wrung so that as little water solution as possible wets the floor.
Steam mops are not recommended for cleaning timber floors. Steam (moisture) is forced into the joints of the timber and any small, breaks or cracks on the timber floor surface which could result in unusual reactions in the timber such as cupping. The heat from the steam mop could also cause damage to the coating on the floor.
Carpet
The selection of 100% wool carpet for your home has been carefully chosen to give you maximum longevity whilst providing a relatively low maintenance floor covering with its unique ability to resist dirt, stains and spills. This carpet is hard wearing, durable with retention and appearance. To get the most out of your carpet it is recommended it be cleaned on a regular basis.
CLEANING
Your carpet should be vacuumed frequently and thoroughly, particularly in high traffic areas. This will also help the longevity and maintain the appearance of your carpet.
Please refer to page 6 of the maintenance guide for vacuuming frequencies and page 7 for appropriate equipment selection.
Spills should be attended to as soon as possible, the older the stain the more difficult it often is to remove. You can find more information on spot and stain removal on Page 8 of the maintenance guide.
Your home has been fitted with a Steel-Line garage tilt-lift door, with customised battens and private backing. Whilst your opener does not require any periodic maintenance, the door that it is fitted to, does. Your garage door is a large, heavy, moving object and should be tested regularly to ensure it is in good condition.
A poorly maintained door could cause fatal serious injuries or damage to property. As such, frequently examine the door, particularly the cables, springs, and mountings for signs of wear damage or imbalance. Do not use the door if repair or adjustment is needed since a fault in the installation or an incorrectly balanced door may cause injury.
In addition to the above and to ensure a long and trouble-free life for your door the following maintenance is recommended to be undertaken on a 3 to 6 monthly basis:
• Guide Tracks: Clean the internal sections of the guide tracks with a cloth dampened with mineral turps or methylated spirits.
• Steel Hinges (if fitted): Sparingly lubricate with an all-purpose machine oil. Also lubricate wheel to axle bearings.
• Plastic Hinges: No lubrication is generally required however silicon spray may be used if necessary.
• Springs: If accessible wipe over with an oily rag.
Finally, to keep your door running well, it is recommended that your door be serviced by an experienced technician every twelve (12) months or earlier if required.
This will involve undertaking the following:
• Lifting Cables (if fitted): Check for wear through rubbing. If there is fraying or signs of corrosion, contact your dealer immediately and discontinue use, leaving door in the closed position.
• Fasteners: Check all screws, nuts and bolts to ensure they are secure.
Your home is fitted with gas cooktops and a gas barbecue, bulk metered for through Origin Energy. Your meter is located in the blockwork recess on the eastern side of the driveway bin store
Your home is individually fitted with a gas shut-off valve for safety. The main gas shut-off valve is located adjacent to the main gas meter in the blockwork recess on the eastern side of your driveway bin store. In addition, there are minor shut off valves located behind the top drawer below your kitchen cooktop, in the storage space below your BBQ and below each of your hot water units positioned within your services joinery.
The window and sliding door glazing systems require very simple yet routine maintenance in order to comply with warranty requirements and will aid in retaining the appeal of your windows and doors for many years to come.
Awning Windows Chain Winders
Open the window to the maximum opening width. With the use of warm water and a mild liquid detergent, clean off any dirt and grime from the chain of the winder. Rinse off the winder chain with clean water.
Glass
All glazing panels in your home are double-glazed IGU’s (Insulated Glass Units). As such, application of tinting and other films may lead to premature breaking and voiding of warranties.
If you wish to install tinting or any other type of film to your glazing, it is recommended that you do not do so without checking with the manufacturer.
CLEANING
All glass surfaces should be kept clean by prompt removal of all dirt and residue. Many substances can form on glass and should be removed as often as possible to ensure an acceptable appearance and also to avoid permanent damage or a more expensive clean-up method. Glass is normally hydrophilic which means that water is attracted to the glass.
Water generally carries differing amounts of sediments and residues, and it deposits these on the glass during evaporation.
It is important to note that regardless of the type of glass being cleaned, it is not recommended to use abrasive materials against the surface of glass under any circumstances.
This includes but is not limited to abrasive cleaning solutions, metal scrapers, metal squeegees, and/or the use of steel wool against the glass or coating surface.
Ordinary Glass
Cleaning ordinary glass surfaces is almost second nature to most however manufacturer, Thermal Impact have advised that the following steps be followed to avoid damage to the glass surfaces:
• Glass should only be cleaned when cool to touch and should never be cleaned while the glass is in direct sunlight.
• Completely drench the glass with clean water to loosen any residues present.
• Spray the cleaning solution onto the glass surface.
• Immediately remove the cleaning solution with either a squeegee or a lint free cloth before the glass starts to dry.
All traces of water and cleaning solution must be removed from the glass, window frames as well from the windows’ gaskets or sealants.
Failure to remove any residue may cause these components to deteriorate as a direct consequence of the cleaning process.
High Level Internal & External Windows
The windows facing Parkside Circuit can be cleaned from street level using an extendable pole.
The high-level windows along the riverfront can be cleaned via abseiling points on the roof. These points are only to be used by a licensed contractor. The low-level windows along the riverfront can be cleaned from the terraces via a pole.
After cleaning the windows, they will need to be dried by air. Please be aware that there could be residuals of dirt/dust or stains if it is a windy day.
In addition to the above, abseil points have been provided on the roof above each of the high-level windows. These points also provide you with the option of engaging an abseil cleaner to rope access the high-level windows and hand clean through the slots in the external screens which will eliminate the possibilities of residual dirt/dust.
The recommended cleaning solutions for windows are a warm damp rag with dishwasher detergent. This is a must as the powder coated window frames will mark and peel if regular cleaners are applied.
Powder Coated Finishes
External windows and door frames should be washed with clean water. As your home is subject to salt air and airborne pollutants, it is recommended that as part of routine maintenance they be washed down every three (3) months as a minimum. Powder coating finishes require minimal maintenance, but the finish may deteriorate if dirt and residue is allowed to accumulate on the surface.
Sliding Door Tracks, Guides and Rollers
Regular maintenance of sliding door hardware is recommended to be undertaken every three (3) months as a minimum. Rollers and tracks should be kept free of dirt and grime at all times to maintain the smooth consistent sliding action of the door. Wipe tracks with a soft bristle broom to remove any large debris followed by washing with warm soapy water and a soft cloth or sponge, ensuring all drainage holes are free of dirt and blockages.
Below is a general recommendation for the cleaning and maintenance of your shower screens and wardrobes mirrors. Please seek professional advice if unsure of the correct cleaning method.
Robe and Bathroom Mirrors
Cleaning of your mirrors should be undertaken on a weekly or as needed basis. To clean, wash with plenty of clean water or glass cleaner and a soft sponge or rubber squeegee.
During the cleaning process, do not apply excessive pressure, as this could cause scratches or stains on the glass surface.
Glass cleaner should be applied evenly across the entire glass surface and then wiped off evenly. The more uniformly the surface has been wet with cleaner and then wiped off, the lower the risk of creating stains.
Once cleaned, the glass should be rinsed with clean water and wiped with a squeegee.
Do not use products containing hydrofluoric acid, fluorine, chlorine, or ammonia derivatives as they can damage the decorative coating and/or the surface of the glass. Do not use highly acidic and alkaline products, as they abrade the glass surface.
Do not try to remove impurities while the glass is dry.
Shower Screens
Caring for shower screens requires the following:
• Shower screen glass should be cleaned daily, or at least weekly to remove soap stains, which if left uncleaned can etch, marking the glass permanently, and possibly voiding your guarantee. The suppliers recommendation for cleaning product is NFK Glass Cleaner or a / solution of white vinegar and water.
• A plastic squeegee is useful in removing water and soap residue.
• Moisture, and particularly liquid chemical cleaners, should be kept away from the back and edges of mirrors. If unavoidable, ensure that you dry any residue immediately.
• Diamond rings should not be worn when cleaning glass or mirrors. Toughened safety glass is subject to breakage from scratches.
• Take extra care when cleaning coated high-performance glass.
• Follow the manufacturer’s recommended cleaning instructions.
Backflow Prevention Valve
As your automatic pool top-up and irrigation system is fed from your rainwater tank, this creates a link between your pool & irrigation systems and the main water supply system, your rainwater pump comes with an integrated non-testable check valve.
Bathroom Taps, Laundry Taps & Bathroom Fittings
Chrome and metal surfaces such as tapware and bathroom fixtures should be cleaned on a regular basis. It is recommended that they be cleaned with a soft cloth and warm soapy water, with the aid of a small brush to reach the hard to access crevices. It is not recommended to use abrasive cleaners or scrubbing tools as this may scratch the surface, leading to rust.
Floor Wastes
Floor wastes or drains must have water passed through them regularly in order for them to operate properly. When you initially occupy your home, it is important to charge all the floor wastes by running your taps in the kitchen, bathroom, and laundry for 30 seconds. There is no need to repeat this, except for floor wastes that are not normally flushed out, as normal use of your taps will ensure wastes remain charged.
The floor waste in the laundry must be charged by running water directly down the drain grate in the floor. This is done by pouring a bucket of water down the drain. It is recommended to do this monthly to ensure the floor waste operates effectively. If you notice an offensive smell in the laundry, the floor waste must be charged as above.
Kitchen Sinks & Laundry Trough
Take care when using utensils in your sinks. Scraping and banging of metal utensils in the kitchen sink, scullery or laundry trough may cause scratching and dull the surface and this in turn may make it susceptible to staining and rust.
Toilets & Vanity Basins
Do not use strong abrasive cleaners on basins and toilets because they will damage, dull or stain the surface. Use mild household cleaners and plenty of water.
Rainwater Tank
Along the back wall of your garage is a 3000L slimline Kingspan rainwater tank and pump system. This tank and pump system captures rainwater for the purpose of feeding back into irrigation, external taps and pool top up. In the event that insufficient rainfall occurs and the tank is empty, the pump system will automatically change to mains water supply.
Rainwater Pump
Your pump should be checked for correct operation every six (6) months, including the inlet strainer stop on rainwater entry to the top of the rainwater tank.
Under normal operating conditions, your pump does not require any special maintenance.
Removal of the pump must be carried out by professionals. In every case, all repairs and maintenance work must be carried out with the power supply isolated.
Stainless Steel
Stainless steel is renowned for its resistance to corrosion and its low maintenance properties. However due to the close proximity of your home to water, all grades and finishes of stainless steel, if they are not maintained, may discolour, attain layers of grime, or stain. The rust-coloured build-up of salt is commonly known as ‘tea staining’. To achieve maximum corrosion resistance, the surface of the stainless steel must be kept clean. Surface contamination and the formation of deposits are critical factors which may lead to a reduced life.
To maintain the stainless steel, it is recommended that cleaning is undertaken regularly, at least once a month, to avoid build-up of surface contamination and ‘tea staining’.
To undertake routine cleaning and maintenance, use soap or a mild detergent with warm water and sponge then rinse with clean water and wipe dry if necessary. To clean stubborn stains and discoloration, use a quality recommended stainless-steel cleaner and buff clean using a non-abrasive polishing cloth.
Your home is cabled with the latest optic fibre technology to allow for the delivery of Australia’s fastest broadband (up to 100Mbps).
The network is provided and maintained by OptiComm Co Pty Ltd. OptiComm is a wholesale telecommunications carrier and as such does not supply the Internet or telephone services, instead these are supplied to Retail Service Providers (RSPs) that connect to the OptiComm network.
An up to date list of RSPs can be found on the OptiComm website.
2Pac Surfaces
The surfaces that have a 2Pac finish include joinery in the kitchen, scullery, linen, robe, electrical and service doors (except the garage).
The easiest way to treat spills is to immediately use warm soapy water (mild detergent) and a lint free/microfibre cloth.
Never use solvent-based cleaning products.
To clean, rub with a soft, damp cloth. A dry cloth should only be used for wet surfaces. Wipe small contaminations with mild soap mixed with water.
Never use excess water or allow water to pool as this can lead to damage of the product. Only a surface mist of water should be used in all circumstances.
Always ensure that you refer to the recommendations provided by the cleaning product manufacturer before use.
Compact Laminate
Always use clean and non-abrasive cloths, absorbent paper and sponges as well as any other cleaning product or tool.
Use water and mild soap / detergent for cleaning. Do not use abrasive polishing materials.
Panels can be steam cleaned.
Where possible, avoid leaving stains on the laminate surface for a long time - the sooner you clean, the better the end result will be.
To avoid marks on the surface always remove detergent, rinse, and dry wipe. Always pre-test new solvents or detergents on a hidden corner of the surface.
Do not use detergents containing acid or strong bases like de-scalers with formic or aminosulphatic acid, drain cleaners, hydrochloric acid, silver cleaning solutions, oven detergents, and products with bleach.
In case of metallic surfaces, avoid prolonged contact with organic solvents, acids, or bases.
Do not apply adhesive tapes.
Joinery Handles
Joinery handles, due to their nature, are frequently used to access cupboard doors and the like. It is recommended to clean and maintain these handles on a weekly basis.
To clean, use warm soapy water and a soft grit free cloth. Wipe the surfaces of the handles with the solution, then repeat the process with clean water and wipe clean.
Always use clean and non-abrasive cloths, absorbent paper, and sponges as well as any other cleaning product or tool.
To avoid surface marks, ensure handles are left dry after cleaning.
Melamine Surfaces
These surfaces include drawers, linen cupboards, vanity cupboards, and internals of kitchen cupboards.
Using a mild household spray (soapy water preferably) wipe down the door or panel with a soft cloth taking care not to rub too hard. Dry the surface of the melamine using a soft cloth, so as not to leave any residue on the door or panel. You may also use Methylated Spirits on a soft cloth, using in a circular cleaning motion. Ensure you thoroughly clean over the area with water and detergent on a damp cloth afterwards to remove any residual Methylated Spirits. Never use excess water or allow water to pool as this can lead to damage of the product.
Only a surface mist of water should be used in all circumstances.
Always ensure that you refer to the recommendations provided by the cleaning product manufacturer before use.
To ensure that your joinery warranty is not voided DO NOT use any of the following on melamine doors and panels:
• Commercial cleaning products
• Abrasive cleaners, scouring pads or abrasive papers
• Acid and alkalis, solvents, thinners, turpentine (turps), ammonia, bleach, acetone, Easy-Off BAM!, M.E.K. or any other cleaning agents containing organic solvents or the above-mentioned products.
Avoid contact with sharp implements and use rangehoods whenever cooking to avoid steam and cooking oil vapours from adversely affecting surfaces.
Mirrors & Cabinets
Cleaning of your mirrors should be undertaken on a weekly or as needed basis. To clean, wash with plenty of clean water or glass cleaner and a soft sponge or rubber squeegee.
During the cleaning process, do not apply excessive pressure, as this could cause scratches or stains on the glass surface.
Glass cleaner should be applied evenly across the entire glass surface and then wiped off evenly. The more uniformly the surface has been wet with cleaner and then wiped off, the lower the risk of creating stains.
Once cleaned, the glass should be rinsed with clean water and wiped with a squeegee.
Do not use products containing hydrofluoric acid, fluorine, chlorine, or ammonia derivatives as they can damage the decorative coating and/or the surface of the glass.
Do not use highly acidic and alkaline products as they abrade the glass surface. Do not try to remove impurities while the glass is dry.
Cabinets should be wiped down with a soft cloth or dusted. Clean the surface of the cabinet with a soft cloth and warm soapy water, removing dirt and grime. Repeat the process with clean water then wipe dry.
Do not use any abrasive cleaners, sponges, chloral cleaners or microfibres which could create damage in the event of scrubbing.
Your home comes with an initial twelve (12) week landscape and irrigation maintenance period which is undertaken by the installation contractor, from the date of practical completion. Following expiration of this maintenance period, garden, lawn and irrigation maintenance becomes the responsibility of the owner.
Irrigation
Your home has been provided with an irrigation system to all planted garden areas. This system is fed from both a rainwater tank (located in your garage) when the tank has water, and the mains water supply when the tank is empty during low rain periods.
The irrigation system has been fitted with a programmable Galcon Battery Operated Irrigation Controller which contains an internal filter which needs to be removed and cleaned every few months. This is located in the bin store on the driveway. The batteries will need to be changed over every twelve (12) months.
Lawn and Garden
It is recommended that to maintain a healthy landscape you undertake the following maintenance weekly or as required dependent on the season:
• Watering of lawn, garden bed areas and pots.
• Weeding of lawn, garden bed areas and pavement.
• Supply and spreading of fertiliser to lawn, garden bed areas and pots.
• Supply and install mulch to existing garden bed areas and pots.
• Pruning, trimming and tree surgery.
• Pest and disease control of lawn, shrubs and trees.
• Mowing and edge trimming to all lawn areas including collection and removal of clippings.
• Replacement of dead or failed plants.
• Maintenance of irrigation systems.
• Removal of rubbish and debris in garden areas.
Watering should be at the root ball, where the stem meets the ground.
Your home has been provided with an E1 elevator lift from Lift Shop. Your lift requires two (2) routine parts services per year to be undertaken by Lift Shop.
These services are provided free of charge for the first three years. These bi-annual services are required to be organised by the property owner and are vital to maintain the warranty for the lift.
Your lift also comes with a three (3) year Parts Insurance.
It is important to note that only the correctly qualified technicians can perform works on your lift. As such, should an operational issue occur Lift Shop should be contacted immediately to assess and rectify.
As a requirement of owning a lift, you must maintain a dedicated emergency phone line at all times. Your lift is currently set up with a mobile phone line which you will need to transfer into your own name upon settlement of your home.
You should remember to remove the SIM card from the lift phone should you ever sell or move out of your home.
Air-Conditioning Units
Your home has been fitted with a ducted air-conditioning system unit to all rooms exclusive of powder rooms and bathrooms.
Please check your product manual regarding regular maintenance requirements as it is essential to ensure the warranty on the air-conditioning is maintained. Maintenance needs to be carried out by a qualified contractor.
Kitchen Rangehood
Your home has been installed with a rangehood to direct steam from the cooktop to the atmosphere. The rangehood exhaust discharges directly out to the back terrace through 150mm dia ducts.
Operating instructions for the rangehood are included within this manual. The rangehood is fitted with a removable grease filter. To maintain the longevity of the rangehood, the filter should be cleaned every 3-4 weeks as stipulated in the operations manual.
Mechanical Ventilation in Ensuite, Bathroom, Powder Room and Laundry
The powder room and laundry in your home have been fitted with a mechanical ventilation system comprised of ceiling grilles and flexible ducts located in the ceiling and discharging externally to your home.
The use of a clothes dryer and/or the washing machine produces condensation. Please ensure that the exhaust fan is always turned on when either your washing machine or clothes dryer are in use. These are on a separate switch to the lights. You may need to hold down this switch for a second to turn off.
Tundishes Inspection
Tundishes for air-conditioning condensation have been installed in laundries under sinks and in bathrooms within the vanity cabinets. These tundishes direct condensation water produced when the air-conditioning system is in operation to waste water drainage.
The ducted air-conditioning is operating properly if visible water droplets exit in the drain and fall into the tundish. You should check condensation is free flowing through tundishes on a regular basis. This can be observed through the glass viewing panel of each tundish or the open tundish under the laundry sinks.
All painted internal and external walls and ceilings within your home have been finished with Dulux products.
Dulux Wash & Wear Matt White has been used in bathrooms and developed by Dulux to withstand humid or damp environments. The hard-wearing surface formed by Wash & Wear’s exclusive Barrier Technology is fortified with a powerful mould inhibitor and water repellent properties.
The following are directions on how to clean painted surfaces as per the Dulux recommendations. For further details, please refer to your cleaning manual for Painting.
Surfaces should be cleaned as necessary. High traffic areas such as kitchens and hallways may require extra attention.
All cleaning treatments should be tested first on an inconspicuous section of the wall to ensure treatment will not cause unacceptable damage to the painted surface.
‘Flat’ and ‘Matt’ Wall and Ceiling Paintwork
Walls and ceiling paint should be cleaned as follows:
1. Do not use rough abrasives, stiff scrubbing brushes or harsh caustic preparations. These will ‘gloss’ or polish the surface resulting in obvious highlights, which can only be rectified by repainting.
Instead of the above, use warm water to which a small amount of mild detergent has been added.
2. Apply the solution to the affected area with a soft cloth or a soft bristle brush where the marking is particularly stubborn.
3. Clean off the stain in a gentle, circular motion then remove all residues with a clean, soft cloth rinsed with fresh, clean water.
4. Having thoroughly cleaned the affected area, you should then proceed to wash down the whole wall or ceiling to eliminate any chance of patchiness.
Gloss and Semi-Gloss Door, Architrave and Skirting Paintwork
Skirtings have been painted with a gloss paint and can be cleaned by following these directions:
1. Don’t use abrasives or caustic-based cleaning compounds as these will scratch or eat into the paint surface you are doing your best to maintain.
2. Instead use warm water, with a little detergent added.
3. Apply to the affected area with a soft cloth and be sure to wash down the whole surface. Where necessary, use a soft bristle brush and a little more elbow grease than you might safely use on ‘flat paintwork’.
4. Wash the whole area down with clean water and allow to dry.
Pool Heating
Your home pool has been fitted with an AES Ai17 single phase heat pump system. It is a specific requirement of the warranty that your AES Ai17 heating system and your pool must be used and maintained in strict accordance with Australian Standard AS3633—1989 “Private Swimming Pools Water Quality” and the manufacturer’s requirements and be regularly and properly inspected and maintained and all necessary maintenance and repair carried out.
The customer or any qualified party must carry out visual inspection maintenance and simple repairs at least at six (6) monthly intervals. The twelve (12) months professional maintenance constitutes one of the six (6) monthly inspections.
Pool Water and Equipment
Your home has been provided with a saltwater pool.
To maintain healthy water and pool equipment it is recommended that you undertake the following pool maintenance on a weekly basis:
• Check pool water level.
• Empty skimmer basket.
• Test pool water chlorine levels ensuring a 2ppm to 4ppm is being maintained. Refer to Easy Pools’ manual for directions if this level is not being maintained.
• Test pool water pH levels ensuring a 7.4 to 7.6 level is being maintained. Refer to Easy Pools’ manual for directions if this level is not being maintained.
• Check all equipment for correct operation.
In addition, your pool heating pipework contains a cartridge filter to remove any debris from the water. This filter is located within the storage room under the stairs in the garage. This filter needs to be maintained in accordance with the manufacturer’s requirements.
In addition to the above it is a requirement of your equipment warranty that on a monthly basis you have your local pool shop undertake a full water analysis of your pool water and adjust the chemical levels accordingly.
For further pool maintenance information, refer to Easy Pools Maintenance Program fact sheet provided.
Drainage
Water cannot drain properly from gutters where rotting leaves and silt have accumulated. To ensure your home’s drainage system is working correctly, please ensure your internal and external drains are regularly cleared out.
Roof Access (2 storey homes)
To facilitate access to the roof of your home, an access hatch has been provided in the ceiling of your first-floor linen store. For safety when on the roof of your dwelling, persons should be appropriately licensed and must be connected via safety harness. As such, your dwelling has been provided with roof harness points. Roof harness points require certification every 12 months.
Roof Access (3 storey home)
To facilitate access to the roof of your home an access door has been provided on the second floor in the hallway. For safety when on the roof of your dwelling, persons should be appropriately licensed and must be connected via safety harness. As such, your dwelling has been provided with roof harness points.
The stone benchtops that have been installed within your home are a high-quality product that is long lasting and practically maintenance free. Never allow liquids of any kind to be left on the benchtops for long periods of time as these can seep into the surface leaving a stain. Always wipe off spills as soon as practically possible. Be sure to avoid all high impact to the stone especially on the edges and ensure no excessive weight is placed on the benchtop as damage can occur as a result.
The splashback’s installed in the kitchen are a natural stone product. Due to the nature of it being a natural stone, it is to be noted that it is highly susceptible to staining and markings. The product has been sealed before installation. Testing the beading of water on the stone surface is a good indicator of the integrity of the sealer. It is recommended that this is tested every 6 months and resealed if necessary by a qualified stone sealer.
Heat Resistance
Stone benchtops have excellent heat resistant capabilities, but it is advised when placing hot pans, fryers and other materials that contain or generate heat onto the surface, that they are placed on a hot pad or trivet with rubber feet. High temperatures may damage and mark the surface.
Front Entry Walkway Tile
To maintain the appearance of external tiles throughout and to meet code requirements, your external front entry tiles are an externally rated tile with a slip resistance rating of P5.
This tile comes with a ten (10) year warranty. After the expiration of ten (10) years it is required that you contact a Beaumont Tiles representative to renew the finish.
To maintain, clean weekly using at most a mild acidic cleaner, ensuring you use non-abrasive pads. Please refer to the manufacturer’s cleaning recommendations outlined below:
• Clean your floor with a good quality, liquid cleaner. Slipstop - s015 everyday cleaner can be used for best results.
• Never use a cleaner that leaves a film on the floor.
• Avoid cleaners containing sodium hydroxide or cleaners containing alkaline content. Mild acidic cleaners preferable.
• It is recommended to give the floor a thorough scrub with a deck brush or a scrubbing machine at least once a week.
• If you use a mechanical scrubber, use only with a brush attachment. Do not use an abrasive pad.
• Do not use a powdered detergent as it leaves a calcite film on the surface.
• Do not polish or seal Slipstop treated floors as this will negate the treatment.
Glazed Tiles in Bathroom and Laundry
A glazed tile is a ceramic tile that has a thin coat of liquefied glass giving it a glazing and creating a highly stain and moisture resistant tile.
Glazed tiles within your home are located as a splashback for the ensuite, laundry and powder room.
When cleaning glazed tiles, a damp cloth is usually all it takes to bring back the gloss of the tiles. A routine clean with window cleaner may remove moderate stains with a stronger solution necessary for heavily soiled surfaces. A mild solution of hot water and all-purpose liquid cleaner or a soapless detergent is excellent for cleaning walls and floors.
Note: Do not use powder-based cleaners that may scratch the surface. Do not use soap to clean as it leaves a film which can dull the gloss of glazed tiles and also encourages the growth of bacteria and mould in damp areas. All cleaning solutions must be thoroughly removed from the tiles by rinsing with clean water. To clean grouting, a plastic bristle brush is recommended. Steel wool pads should not be used as they leave steel particles, which may later rust, leaving brown stains.
Textured Tiles in Bathrooms
A textured tile surface demands some additional cleaning. Just a standard wet mopping will not effectively clean such a surface. It requires you to clean it more frequently and in a specified manner.
For cleaning textured surfaces, follow these instructions:
• Sweep or vacuum dust and debris from the floor. For sweeping, use a soft bristle broom and sweep in two directions.
First, follow the direction of the tile, and then sweep diagonally to ensure complete cleaning of all foreign material that might be residing in the texture.
• Saturate the surface with a neutral cleaning solution in hot water and stir.
Allow the cleaning solution to remain on the floor for five to ten minutes. Scrub the floor with a brush, again using a two-direction method.
• Rinse the tile floor with clean, clear water to remove the cleaning solutions.
• For high traffic locations, it is recommended to scrub the floor and wet mop at regular intervals.
• Do not clean tile flooring with ammonia or with cleaners that contain any bleach and/ or acid for cleaning. Acid and ammonia-based cleaners may alter grout colour.
• Do not use any oil-based detergents, wax cleaners, or sealants.
• Do not use agents that contain any dyes or colours on unglazed tiles.
• Use rugs at outdoor entrances to prevent grit from being tracked onto the tile flooring.
• Do not use steel wool pads, because the loose steel particles may cause rust stains in the grout.
• For stubborn stains such as rust and efflorescence stains, it is advised that a professional cleaner be engaged. It is recommended that only professionals use acids or caustic cleaning solutions as misuse may damage the tile surface and void warranty.
Your home is individually metered for water through Urban Utilities. Your meter is located within the inground meter box located in the garden bed to the north of the driveway bin store
As part of the settlement process, and the changing of titles through Titles Queensland, Urban Utilities will be advised that you are the new owner of your home, they will update their records and send you a welcome letter.
If you do not start to receive your water rate notice, you need to contact Queensland Urban Utilities to request an update.
Your home is individually fitted with a water shut-off valve for safety. The main water valve for your residence is located adjacent to the main water meter located within the in-ground services box positioned in the garden to the north of your driveway bin store.
Maintenance Schedule
The below table is an overview of the maintenance and upkeep for your Rivers Reach home. It is important that you use this as a guide only and reference the manuals, warranties and maintenance brochure that have been provided by logging in and accessing the myFrasersProperty portal.
Rotate your device: Please rotate your device to landscape mode for the best viewing experience of this table. This will ensure all details are clearly visible and the table is easier to navigate.
Category |
Maintenance |
AC Filters - Tundishes - Plant |
Filter Clean/Water Test Drain |
Air Cooled Condensers |
Check temperature across coil, adjust as necessary. Record result. Inspect coils for fin damage and comb if necessary. |
Air Cooled Condensers |
Check air side pressure and adjust to specification as necessary. Record result. |
Air Cooled Condensers |
Vacuum clean coil(s). Vacuum clear primary air duct. Inspect and clean primary air nozzles or slots. Check coil and casing for corrosion. Check coil, flexible hoses and piping for leaks. Check vent valves and system for entrapped air. Inspect emergency drain trays (where fitted). Clear or replace filter media (where fitted) |
Aluminium Joinery Handles |
Aluminium – anodised finish – Wash with warm water and a non-abrasive kitchen detergent using a soft cloth or soft bristle brush. To prevent any shiny spots, do not press too hard and to prevent streaking, wash from the bottom up. Rinse with clean water to remove all traces of detergent. If this does not remove all dirt build up, a solvent cleaner such as kerosene, turps or white spirits may have to be used. Thoroughly rinse and wipe dry with a soft cloth after cleaning. A coat of liquid wax may be used to enhance the gloss finish. Avoid scouring or excessive use of an abrasive, as this will impair the surface. |
Awning Windows - Extrusions/Glass/Glass Vinyl/Hardware |
Aluminium – anodised finish – Wash with warm water and a non-abrasive kitchen detergent using a soft cloth or soft bristle brush. To prevent any shiny spots, do not press too hard and to prevent streaking, wash from the bottom up. Rinse with clean water to remove all traces of detergent. If this does not remove all dirt build up, a solvent cleaner such as kerosene, turps or white spirits may have to be used. Thoroughly rinse and wipe dry with a soft cloth after cleaning. A coat of liquid wax may be used to enhance the gloss finish. Avoid scouring or excessive use of an abrasive, as this will impair the surface. |
Awning Windows - Extrusions/Glass/Glass Vinyl/Hardware |
Visual Inspection + Wash & Dry |
Backup battery for security system |
Annual check that batteries are in good condition |
BBQ |
The inside of the burner box should be regularly cleaned to prevent any build-up of food residue. To access the burner box remove the cooking plates and flame tamers and rear heat shield panel. The burners can then be removed (refer page 8 “Changing Injectors”). The heat shield panels in the base of the burner box can then be lifted out for cleaning purposes. Ensure all oil and food particles are removed. After cleaning complete, re-assemble ensuring the burner is correctly located over the injector. |
BBQ |
Wash all stainless steel components, including the slimline lid, the roasting hood and control knobs with a soft dishcloth using hot soapy water. The barbecue interior can be wiped down with a soft cloth in hot soapy water. The rear panel of the interior is removable for easy cleaning. Ensure that all surfaces are dried with a clean dry cloth. |
BBQ Stainless Steel Buners |
Burners should be checked at least once per year and cleaned as necessary. Inspect burners to ensure no residues have been deposited and gas ports are clear. |
CCTV Cameras |
Wipe lens clear |
Crimsafe (60 Parkside Circuit only) |
Getting rid of dust, dirt and grime through regular maintenance is essential. Clean frames and mesh with Crimsafe Wash and Wax (or a regular car wash and wax). Use warm water and a soft non-abrasive brush (eg, a bannister brush). Wipe down with clean water. For stubborn marks use Crimsafe Stain Clean. Never use strong solvent-based or abrasive cleaners; they can damage powder-coated surfaces. |
Dishwasher |
Check the condition of your dishwasher regularly (approx. every 4–6 months). This way, faults and problems can be avoided. Damage caused by unsuitable cleaning agents. All surfaces of this appliance are susceptible to scratching. Contact with unsuitable cleaning agents can alter or discolour all surfaces. Only use cleaning agents formulated for use on the relevant surfaces. Damage due to soiling. Soiling that is left too long might become impossible to remove and could cause the external surfaces to alter or discolour. It is therefore best to remove any soiling immediately. Particles of food can get stuck in the spray arm jets and bearings. The spray arms should therefore be inspected regularly (approx. every 2–4 months). Monitor the condition of the filter combination regularly and clean it if necessary. |
Ductwork |
Check for air leaks (audible and observed). Inspect flexible connections for tears, delamination or loose connections. Inspect components for UV damage. Inspect for any electrolysis or corrosion. Inspect for physical damageInspect. insulation and examine for loss of vapour seal and deterioration. Inspect outdoor ducts for rain ponding. Observe for drumming on fan start up. Observe for undue noise, whistling or rattling. |
Ductwork |
Inspect adjacent to wet equipment (humidifiers) and access points. Inspect and test flashing at external penetration. Inspect Duct hangers for support and security. |
Electric locks in external gates |
Check clear operation and spay with rust preventative / lubricant Lanolin. |
Electrical Characteristics |
Measure Short Circuit Currents |
Electrical Characteristics |
Measure Open Circuit Voltages |
External metalwork Items - Including balustrades, handrails, screens, gates |
Check all connections, fasteners, bolts, pivot points, hinges, seals, swivels, gate latches, glass and rubbers for tightness, corrosion and wear. Replace if required. Tighten if loose or worn. Record all cleaning and care record schedules and every 6 months, forward to Complete Design Fabrication in order to maintain warranty admin@cdfabrication.com.au. |
External metalwork Items - Including balustrades, handrails, screens, gates |
Clean and check. Apply lubricant spray if required. Record all cleaning and care record schedules and every 6 months, forward to Complete Design Fabrication in order to maintain warranty admin@cdfabrication.com.au. |
Facade Paint |
Visual Inspection + Wash |
Fans |
Adjust belt tension as necessary, check for wear. Check drive and drive shaft guard firmly in place. Check fan operates. Check for vibration, bearing noise or overheating. |
Fans |
Lightly lubricate bearings to manufacturers’ recommendation where possible. Spray or coat belts, where required, with commercial compound to reduce pulley sli. Check access panels for air leakage and sea. Check drive alignment. |
Fans |
Check that impeller and drive are tight on shaft. Check cleanliness of fan blades and casing and report if cleaning is required (is accessible). Inspect for evidence of corrosion, wear on flexible connections and other deterioration – report as necessary |
First flush system |
It’s important to ensure that your Advanced Release Valve outlet remains clear of any debris. If your outlet becomes blocked, the chamber will not empty, and the first flush of water will not be diverted when it rains. To ensure the flow of water out through your Advanced Release Valve’s outlet, periodically remove the transparent rapid release exit funnel to check for any build-up of matter (Remove primary filter and clean if required). Periodically check that the Advanced Release Valve batteries have charge. This is indicated by the flashing light. To protect your Advanced Release Valve from freezing or “winterising”, remove the timer prior to the first frost or freeze and store it indoors until spring. Remember to remove the batteries from the battery compartment. For best results and minimal maintenance, we recommend installing rain heads such as us Leaf Eater rain heads on all your downpipes to limit the volume and number of leaves and debris that reach your wet system and Advanced Release Valve. |
Fixed Glazing - Extrusions/Glass/Glass Vinyl |
Visual Inspection + Wash & Dry |
Garage Door Motor |
First service during first 12 months, second service 24-36 months and third service 60-72 months. Must be serviced by a Chamberlain authorised detail or qualified technician. |
Garage Door Servicing |
Door to be serviced every 12 Months |
Garage Stormwater Pump |
Isolate pumps and controls before starting work. Check external conditions of pumps and control gear. Check pumps for wear. Check condition of electrical equipment. Check pit for sludge built-up/presence of foreign objects - remove if necessary. Check that pump cables are securely tied up and that float switch movement is not obstructed. Check system operation. |
Gas Cooktop |
The entire cooktop should be cleaned after each use. Stubborn soiling should be soaked first. Dry the cooktop after using water to clean it. This helps prevent limescale deposits. Do not let the ignitor get wet. If it gets wet, it will not spark. All surfaces could be discoloured or damaged if unsuitable cleaning agents are used. All surfaces are susceptible to scratching. Remove all cleaning agent residues immediately. Never use abrasive sponges or cleaning agents. Food boiling over on a hot cooktop can cause discoloration of the burner components. Remove any soiling and salt and sugar splashes immediately. |
Hinged Doors - Extrusions/Glass/Glass Vinyl/Hardware |
Visual Inspection + Wash & Dry |
Induction Cooktop (60 Parkside Circuit only) |
Clean the cooktop after every use. Dry the cooktop thoroughly after every cleaning to avoid limescale residue. To avoid damaging the surfaces of the appliance, do not use: - washing-up liquid, - cleaning agents containing soda, alkalines, ammonia, acids or chlorides, - cleaning agents containing descaling agents, - stain and rust removers, - abrasive cleaning agents, e.g. powder cleaners and cream cleaners, - solvent-based cleaning agents, - dishwasher cleaner, - grill and oven cleaners, - glass cleaning agents, - hard, abrasive brushes or sponges (e.g. pot scourers), or sponges which have been previously used and still contain abrasive cleaning agents, - dirt erasers. |
Integrated Fridge & Freezer |
Clean the drain hole at regular intervals to allow the defrost water to drain (see 6.2 Cleaning the appliance) . A layer of frost and ice forms in the freezer compartment after the appliance has been in use for a lengthy period of time. This is quite normal. The layer of frost and ice forms more quickly if the door is opened frequently or if the food is warm when placed inside. However, a thick layer of ice will increase the appliance‘s energy consumption. You should therefore defrost the appliance regularly. WARNING Improper defrosting of the appliance! Injuries and damage. u Never use mechanical aids or other means that have not been recommended by the manufacturer, to speed up the defrosting process. u Do not use electrical heating or steam-cleaning appliances, naked flames or defroster sprays to defrost. u Do not use sharp objects to remove ice. u Do not damage the pipework in the cooling circuit. Clean the appliance regularly. |
Internal paint |
Visual Inspection + Wash & Dry |
Irrigation System |
Remove and clean internal filter. Check battery and replace when required. |
Laminate and 2 Pac Joinery |
Laminated joinery will only need a wipe over with warm soapy water to keep them clean. Soiled surfaces or light stains may be removed with warm soapy water or with common household detergent containing no abrasive or strongly acidic or alkaline ingredients. Laminate joinery is unaffected by normal household reagents, i.e. petrol, fly spray, soaps, nonbleach washing powders and detergents, coffee, wax, crayon and shoe polish. Laminate joinery should not remain in contact with hypochlorite bleach, caustic solutions, hydrogen peroxide solution in any concentrate, mineral acid, sodium bisulphate, potassium permanganate in any concentrate, berry juices, silver nitrate (1% concentration), gentian violet in any concentrate, mild silver protein, blue laundry dye or iodine solution (alcohol contains 1% iodine). |
Lifts |
Service by technician |
Microwave Oven |
Under no circumstances should a steam cleaner be used to clean the microwave oven. The steam could reach live electrical components and cause a short circuit. The microwave oven interior and door interior can be cleaned using a damp cloth with a little washing-up liquid or a mild detergent and water. Wipe dry with a soft cloth. For more heavy soiling, heat a glass of water for 2 to 3 minutes until the water begins to boil. The steam will collect on the walls and soften the soiling. The oven interior can now be wiped clean using a little washing-up liquid if necessary. Do not remove the cover from the microwave outlet inside the oven. Do not let water or any object find its way into or block the air vents of the appliance. Do not use too much water on the cloth or sponge, otherwise water may get into openings. Do not use scouring agents. These will scratch. |
Outdoor light and fixtures |
Check visible metal and screws for rust/ wipe with Lanolin |
Oven |
The use of unsuitable cleaning agents can cause the surfaces to discolour or alter. The oven front is particularly susceptible to damage from oven cleaners or descaling agents. All surfaces of this appliance are susceptible to scratching. Scratches on glass surfaces could cause a breakage in certain circumstances. Remove all cleaning agent residues immediately. The fibreglass seal around the front of the oven should be handled carefully. Do not rub and scour it. Ideally, you should avoid cleaning it. If soiling is left on for any length of time, it may become impossible to remove. Continued use without regular cleaning will make the oven much harder to clean. Failure to maintain the oven in a clean condition could lead to deterioration of the surfaces that could adversely affect the life of the appliance and result in a hazardous situation. Remove any soiling immediately. |
Panel Filters |
Check zero setting on manometer. Lightly lubricate filter drives and check operation. |
Panel Filters |
Inspect system filters and determine if maintenance is required. Clean dry media regenerable filters when resistance exceeds the design amount. Clean washable filters when resistance exceeds the design amount (The design maximum resistance may be less than the filter rated pressure drop). Order new filters or filter media if required for next service. Record and report on replacement of flat disposable panel filters when resistance exceeds the design amount. Record and report on replacement of extended surface panel filters, sock or deep bed filters when resistance is more than the design amount. Lightly lubricate bearings to manufacturers’ recommendation where possible. Check for air leakage around media, ensure that media edge is in the channel provide. Ensure that media is not disintegrating or delaminating. On plants over 500L/s take pressure reading across filter. On units less than 500L/s, visually inspect filters. Clean as specified and as necessary (at least every three months). |
Pivot Doors - Extrusions/Glass/Glass Vinyl/Hardware |
Visual Inspection + Wash & Dry |
Pool Filter |
Compare operating pressure of a cleaned filter to initial pressure (when new). Also check for signs of damage to elements. If pressure is more than 30 – 40 kPa different from cleaned elements to new filter, replace elements. |
Pool Filter |
Check inlet/outlet o’rings for leaks Check operation of pressure gauge – salt water can prematurely reduce the life of a gauge. If required, isolate Pump, turn power off, clean and grease O rings or replace if necessary Replace gauge if required |
Pool Filter |
Check pressure gauge - If pressure increase is greater than 20kPa cleaning may be required. If required, clean elements with a high pressure cleaner or purpose element cleaner |
Pool Latches and Hinges |
Clean and check. Apply lubricant spray if required. Record all cleaning and care record schedules and every 6 months, forward to Complete Design Fabrication in order to maintain warranty admin@cdfabrication.com.au. |
Protective Devices |
Verify: Integrity of Fuses. Operation of CB’s and RCD’s. Operation of Solar Array Isolation Devise. Operation of Earth Fault Protection System |
PV Modules |
Check for visual defects including: fractures, browning, moisture penetration, frame corrosion. Verify Bypass Diodes. |
PV Modules surface |
Verify no accumulated dust or fungus |
Rail and mounting structure |
Inspection for Corrosion |
Rail and mounting structure |
Verify tightness and integrity of bolts and other fastening devices. |
Rangehood |
Accumulated grease solidifies over a longer period of time and makes cleaning more difficult. The grease filters should therefore be cleaned every 3 to 4 weeks. Before carrying out any maintenance or cleaning, the rangehood must be disconnected from the electricity supply (see “Warning and Safety instructions”). |
Roof Anchors |
Recertification of anchor points |
Roof Inspection |
Wash down with water and a soft nylon-bristled brush |
Roof Sheeting, Guttering and Fascia |
Check guttering and fascia for fasteners and washers showing signs of corrosion. Contact roofer to remove and replace if required. Check guttering and fascia for lichen, leaves and pollen. Wash if required. Check guttering and fascia for corrosion around fixtures and fittings (including around solar panels and aerials). Contact a roofer if required. |
Roof Sheeting, Guttering and Fascia |
Check guttering and fascia for fasteners and washers showing signs of corrosion. Contact roofer to remove and replace if required. Check guttering and fascia lichen, leaves and pollen and minor white corrosion on bends. Wash if required. |
Safety switches |
Press the test button on each RCD safety switch monthly as recommended by Work Safe QLD. |
Sliding Stacking Doors - Extrusions/Glass/Glass Vinyl/Hardware |
Visual Inspection + Wash & Dry |
Sliding Stacking Doors - Roller Tracks |
The tracks of the sliding doors need to be cleaned 2-4weeks, due to the climate of the property. |
Solar Array |
We recommend that your system is inspected by a Clean Energy Council Accredited Installer every two years. There is a maintenance log included in your Zion EM Installation Manual which dictates the requirements of this inspection; Check PV modules for visual defects. Check module junction boxes. Check wiring, junction boxes and connections. Check mounting system. Check switches and isolators. Check cable integrity. Check conduit integrity. Check system performance. Check labelling is still in place. Check roof penetrations. Clean panels. |
Solar Panel Invertor |
Keep the Inverter Dust Free on the outside. Do a visual only inspection to ensure all the electrical connections are tight. Ensure air-flow passage is maintained for ventilation. Please inspect your inverter regularly as Zion will not be liable for any loss of production if your system is not checked regularly. |
Solar Panels |
Clean dust off panels with water (no detergent) if necessary. Check mechanical integrity of array structure. |
Solar Panels |
Check for shading due to vegetation or new structures. Visually inspect electrical wiring for loose connections and corrosions. |
Stair coating |
Visual Inspection + Wash & Dry |
Steam Oven |
All surfaces could be discoloured or damaged if unsuitable cleaning agents are used. All surfaces of this appliance are susceptible to scratching. Scratches on glass surfaces could cause a breakage in certain circumstances. Only use cleaning agents designed for domestic use. Remove all cleaning agent residues immediately. Do not use cleaning agents or washing-up liquids containing aliphatic hydrocarbons as these could cause the seals to swell. If soiling is left on for any length of time, it may become impossible to remove. Surfaces may suffer discolouration or damage. Remove any soiling immediately. The appliance and accessories should be cleaned and dried thoroughly after each use. Leave the appliance door open until the oven interior is completely dry. If the steam oven is not going to be used for a longer period of time, it should be thoroughly cleaned and dried beforehand to prevent the build-up of odours and so on. Leave the door open afterwards. |
Swimming Pool |
Test pH and Chlorine Levels to ensure water is safe to swim in. Clean your skimmer basket and pump basked if necessary. If the "o" ring is dry use a silicone-based lubricant. Give the pool surface a brush. Check that the water level is high enough. Check the filter pressure gauge and clean or backwash if necessary. |
Swimming Pool |
Do everything you would do on your weekly maintenance and also do the following: Visit your pool shop and get the Total Alkalinity, Stabiliser, Calcium or Total Hardness, Salt or mineral levels checked. Adjust if necessary. Check that the salt cell and sensor do not require cleaning. Clean if necessary using Purex Salt Cell Cleaner. |
Swimming Pool |
Clean the filter chemically using Purex filter cleaner and degreaser. The exception to this is a pool that is operating Viron Active glass as this will not require cleaning. |
Tiles - External |
Wash with soapless detergent in the PH range 7-10, rinse with fresh water. Where hard grime occurs, a soft bristle brush can remove build up. |
Tiles - Wet Areas |
Due to the constant use of shower areas, tiled surfaces need different cleaning procedures to remove the hard water deposits, soap scum and body oils that build up. To avoid extra heavy cleaning, weekly cleaning is advised to maintain the level of hygiene and to remove dirt before it builds up into hard deposits. Routine build up can be removed with most all-purpose cleaners while hard water deposits can be eliminated by a solution of white vinegar and water. A plastic scouring pad is most useful for this kind of cleaning. With the damp nature of shower recesses, bacteria and mould can develop where there is little ventilation. This can be removed by spraying or wiping with a chlorine bleach such as White King. This should be allowed to stand for 5 minutes and later rinsed with clean water. Caution should be taken when using bleach and it should never be mixed with ammonia. |
Timber Floor |
Dirt and grit can lead to excess wear and scratching of a hardwood timber floor. Use dirt trapping mats at all exterior doors to minimise dirt, sand and grit that might be brought inside. Small rugs and hall runners are also helpful for collecting dirt that can scratch a hardwood timber floor. Regularly sweep high traffic areas with a soft bristle broom or electrostatic mop. Fit protective pads to furniture legs to reduce risk of scuffing the floor when moved. To protect the floor surface use protective mats for furniture with castors. Barrel castors are less likely to damage a floor than ball castors. In areas where extreme temperature changes or moisture variation are common, gaps or cupping may appear in the floor. Maintain an ambient temperature to avoid dryness that may cause gaps, or moisture increases that may cause cupping. All hardwood timber floors will fade, darken or change shade over time. Exposure to sunlight will increase this process. Rotate rugs periodically and protect the floor from direct sunlight with curtains or blinds. High heel shoes can dent a hard floor surface. Remove shoes that have exposed heels with sharp points to avoid potential damage to a hardwood timber floor. Pets with long nails or claws can scratch and dull the floor finish, make sure pets nails or claws are trimmed regularly and kept blunt. One of the benefits of a hardwood timber floor is that it can be refinished if it becomes excessively scratched or dented. Pentarch Forestry recommends the use of a qualified flooring professional proficient in sanding and finishing to complete this work. |
Tumble Dryer |
Clean the fluff filters after each drying programme. This prevents an extension of the programme duration. Also clean the fluff filters when the 'x' indicator light comes on. Clean the dryer and the seal on the inside of the door only with a slightly damp, soft cloth and mild detergent or soapy water. Dry all parts with a soft cloth. |
VRV Air Conditioning Systems |
Inspect air filters, clean and replace as necessary. Inspect indoor and outdoor coils, clean as necessary. Check drains and drip tray are clear. Check casing, wiring and insulation for corrosion, clean, dry and that all components are secure. Record/report on any make good required. Check unit operation through heating and cooling sequence. Check for unusual noise or vibration in the indoor and outdoor units. Check compressor for oil leaks. Check that condenser fan operates correctly and efficiently. |
VRV Air Conditioning Systems |
Check operation of reversing valve |
VRV Air Conditioning Systems |
Check fan for evidence of corrosion, wear on flexible connections, clean as necessary. Inspect terminal units / air outlets / return and exhaust grilles, clean a necessary. Check that all controls operate correctly. Check and record outdoor air temperature and air on/off temperature for heating and cooling. |
Washing Machine |
Washing at low temperatures and the use of liquid detergent can lead to a build-up of mould and bacteria in the detergent dispenser drawer. Clean the casing and control panel with a mild cleaning agent or soap and water and dry both with a soft cloth. The drum can be cleaned using a suitable stainless steel cleaning agent following the manufacturer's instructions on the packaging. Washing at low temperatures and/or using liquid detergent can cause bacteria and unpleasant odours to build up in the washing machine. Use the Cottons 90 °C programme to clean the washing machine. This should be done at the latest when the indicator light comes on. The washing machine has 2 filters to protect the inlet valve. Check these filters every 6 months or so. Perform this check more often if there are frequent interruptions to the external water supply. |
Water tank/first flush system |
Inspection and removal of mesh strainer to clear of any debris with water. |
Wet area traps |
Pour bucket of hot water down |
Wiring |
Check Earthing Connections for: Tightness of Connections. Corrosion. |
Wiring |
Verify Insulation Integrity of Cables installed without conduit. |
Wiring |
Check Junction Boxes for: Tightness of Connections, Water accumulation/build up, Integrity of Lid Seals , Integrity of Cable Entrance and/or Conduit sealing, Integrity of Clamping devises. Verify: Blocking Diodes, Surge Arresters for Degradation. |
Wiring |
Check Earthing Connections for: Tightness of Connections. Corrosion. |
Zip taps |
Changing the internal filter. |
Zip taps |
Air Inlet Filter |
Zip taps |
Surface Clean ZipTap |
Zip taps |
Changing the 1.2kg CO2 cylinder |