Caring for your home
Caring for your new home
You've done it! You've purchased a brand new home with the latest finishes and fixtures in a thriving community.
To protect and preserve the longevity of the finishes and fixtures within your new home, we recommend providing the appropriate care and maintenance using the helpful tips and guidance on this page.
Artist's impression, indicative only.
Information on the care and maintenance of your carpet can be found on the manufacturer's website below.
Information on the care and maintenance of your hardwood timber floor can be found on the manufacturer's website below.
Information on the care and maintenance of your timber floor can be found on the manufacturer's website below.
Information on the care and maintenance of your tiles can be found on the manufacturer’s website below. Visit website.
Information on the care and maintenance of your benchtops can be found on the manufacturer's website below.
Information on the care and maintenance of your joinery/cupboards can be found on the manufacturer's website below.
Information on the care and maintenance of your mirrors and vanities can be found on the manufacturer's website below.
Information on the care and maintenance of your windows and sliding doors can be found on the manufacturer's website below.
Maintenance schedule
To maintain the investment value of your home, it is recommended to undertake regular cleaning to ensure warranties are not compromised. Use our Maintenance Schedule to guide you on who is best to carry out maintenance works and how frequently each task should be performed.
Need to log a defect? Owners can download the myFrasersProperty App
If you've purchased your property through us, you can download the myFrasersProperty App to log defects and get detailed status updates on every request.
If you're a tenant and need to log a defect, please contact your property manager.
Get the most out of the app with our tutorials below
myFrasersProperty
How to create your account
myFrasersProperty
How to manage your app settings
myFrasersProperty
How to access your property documents
myFrasersProperty
How to lodge a request for your property
myFrasersProperty
How to check your membership tier and rewards
myFrasersProperty
How to contact your Customer Care team
Can't find what you're looking for? Go back to the main Shell Cove Residents' Hub.