Life Support

Queensland

The Queensland Government provides an electricity life support concession for seriously ill people who use:

  • an oxygen concentrator, which has been issued free of charge by Queensland Health under the Medical Aids Subsidy Scheme; or
  • a kidney dialysis machine, which has been issued free of charge by Queensland Health. This concession is to contribute to the electricity cost of running these machines
  • If you are eligible to claim the concession, you will need to complete an Electricity Life Support Concession application form. If you are uncertain about how to complete the application, please contact Concession Services on (07) 3247 5907.

A parent or guardian can submit an application on behalf of children under 18. A person holding power of attorney, under the Powers of Attorney Act 1998 (Qld), may sign the application on behalf of the applicant.

The completed application must be lodged with Concession Services https://www.qld.gov.au/community/cost-of-living-support/concessions/medical-concessions/electricity-life-support

Apply

New South Wales

The NSW Life Support Rebate helps pay electricity bills for people who need, or have someone living with them who needs, to use approved energy-intensive life support equipment at home (such as home dialysis, ventilators and oxygen concentrators).

The NSW Life Support Energy Rebate is up to $1,802 per embedded network (on-supply) household, per financial year, depending on the equipment type.

If you live in an embedded network (on-supply), you can apply for the rebate below.

You may be eligible if you live in NSW and all of the following apply:

  • you have an electricity account for your home in NSW
  • you’re the account holder (the account and bill must be in your name)
  • you or someone living with you has been assessed by a registered medical practitioner to verify that the use of the approved life support equipment is required at their principal place of residence.
Apply

https://www.service.nsw.gov.au/transaction/apply-for-the-life-support-energy-rebate-on-supply-customers

Victoria

The Life Support Concession assists Victorian households who hold a valid concession card with electricity costs where a member of the household uses an eligible life support machine. Non-concession households where a member of the household uses a life support machine should complete this form to notify their electricity retailer and/or water corporation that they have the machine present in their home.

Apply