Concessions & Rebates
You can apply online or submit forms to each state revenue office.
NSW Customers
- Rebate applications https://applications.larry.energy.nsw.gov.au/ApplicantDetail
- Forms are to be posted to NSW Energy Rebates, PO Box 435, Parramatta NSW 2124
VIC Customers
- Email completed form to Energyconcession@health.vic.gov.au
- You can call VIC Concessions information line 1800 658 521 (toll free) for more advice.
QLD Customers
- Concessions for QLD customers are managed and paid directly by the Queensland Government
- CPAP machines are not eligible for Life Support concessions in QLD
- More information: https://www.qld.gov.au/community/cost-of-living-support/concessions/medical-concessions/electricity-life-support
- If you have an oxygen concentrator or kidney dialysis machine, please call Concession Services on 13 QGOV (13 74 68).
When applying, the printed invoice (not hand-written) of your latest electricity bill must have:
- Your name and address printed on it (name will match Life Support recipient name)
- The most recent meter reading dates for your principal place of residence (taken after 1 July in the current financial year and less than 3 months old)
- Meter readings can be found on your Real Utilities monthly bill