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Meet your local care team.
Our state care teams are here to help you whenever you need. With state and local project-specific knowledge, we can ensure you are informed with the most up-to-date information.
Debbie Kokanovic
Customer Care Manager
Sydney, NSW
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Debbie Kokanovic manages the NSW Customer Care team, leading by example to provide the best property experience for every customer. From her 23 years of experience at Frasers Property Australia, Debbie uses her extensive knowledge and experience to deeply care and support customers through their settlement and beyond.
Certificate of Registration Real Estate – Sales.
All New South Wales projects – Ed.Square, Fairwater, Midtown and The Waterfront, Shell Cove
Brian Halpin
Customer Care Coordinator
Sydney, NSW
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Brian Halpin holds a wealth of knowledge and desire to care, and has brought forth this passion to every development he has worked on during his time. Brian Halpin draws from over 20 years’ of experience in a range of customer service roles to guide customers throughout their property journey and even long after they’ve moved in. He has formed strong and lifelong relationships, and was recognised with a National Award of Excellence in 2019 for his passion in caring for customers.
Cert IV Transport and Distribution (Road Logistics); Certificate in Retail Management ; 2019 Frasers Property Australia National Award of Excellence.
Ed.Square
Gavin Challis
Customer Care Coordinator
Sydney, NSW
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Gavin Challis naturally forms meaningful relationships and expertly liaises with all stakeholders to deliver the best experience for every customer. Since joining Frasers Property Australia in 2016, Gavin has naturally formed meaningful relationships with all stakeholders and customers across the various NSW developments he is assigned. His ability to serve as a conduit and expertly manage expectations during such an important time for customers is highly regarded.
Bachelor of Business Administration (Honours).
Fairwater and Midtown
Nicole Peters
Customer Care Coordinator
Sydney, NSW
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Nicole Peters leans on her design and construction experience to provide exceptional customer care. She has over 10 years of property and customer service experience and brings a wealth of knowledge from her previous developments, notably from Central Park. She has also worked in our quality assurance team, where she developed a broad understanding of construction and design processes and how customers are affected.
Diploma in Business.
The Waterfront, Shell Cove
Silvana Stojanovski
Customer Care Coordinator
Sydney, NSW
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Silvana Stojanovski has over 17 years of experience in the Real Estate Industry, bringing a wealth of Property Management & Customer Care experience and knowledge to Frasers Property Australia. Professionally focused and compassionate, Silvana understands that customers require service, care, and attention that they can trust and is excited to take them through their property journey. She aims to deliver exceptional customer service and advice that builds their confidence and strong long-term business associations and is keen to ensure that we are here to help throughout construction and beyond.
Customer Care.
The Waterfront, Shell Cove
Other States
We have dedicated care teams in each state, it's so that when you buy from us, you'll feel confident, cared for, appreciated and understood in your journey with us.
Care you can always count on
We are committed to creating dream homes and welcoming communities where families can thrive and belong. Enjoy peace of mind and care you can count on every step of the way.